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Logan Hearron LLC is committed to protecting your privacy. This Privacy Policy outlines how your personal and health information is collected, used, and protected across our website, digital platforms, and therapy services. We adhere to HIPAA and all applicable state and federal laws governing the protection of health information.
Information We Collect
We may collect the following types of information when you interact with our website or contact our practice: personal information such as your name, phone number, and email address; message content submitted through contact forms or sent via email; anonymous website usage data (e.g., page visits, time on site) collected via Google Analytics; health-related information, but only when you enter it through SimplePractice, our HIPAA-compliant electronic health record (EHR) and telehealth platform.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule and provide therapy services, communicate regarding appointments and administrative needs, and fulfill clinical, ethical, and legal responsibilities as required by professional standards and Arkansas law. We do not sell, rent, or share your personal or health information for marketing purposes.
Technology and Security Measures
To protect your information, we use the following HIPAA-compliant services: SimplePractice for scheduling, clinical documentation, and telehealth; Hushmail for secure, encrypted email communication; and iPlum for HIPAA-compliant phone and fax services. Our website forms are encrypted and secure. However, they are not monitored continuously and should not be used for emergencies or urgent concerns.
Risks of Electronic Communication
While Hushmail provides secure email communication, no electronic method is completely risk-free. If you choose to contact us via email, you acknowledge and accept the potential risks associated with electronic communication. For sensitive or urgent matters, we recommend using phone or the secure SimplePractice client portal.
Use of Cookies and Analytics
This website uses cookies and tools such as Google Analytics to gather anonymous information about visitor behavior. This may include data like your browser type, pages viewed, and time spent on the site. This data is used solely to improve site functionality and performance. No personally identifiable information is collected through analytics tools.
Third-Party Links
Our website may include links to third-party websites or resources (e.g., Postpartum Support International, ASRM, EMDRIA). We are not responsible for the content, security, or privacy practices of these external sites. Please review their policies before providing any information.
Social Media and Communication
Logan Hearron LLC maintains professional social media accounts (such as Instagram and Facebook) for informational and educational content. However, direct messages (DMs) are not monitored and should not be used to initiate or continue therapy, nor to share personal health information. For secure communication, contact us by phone or email.
Your Rights Under HIPAA
You have the right to request a copy of your clinical records, ask for corrections or amendments to your information, inquire how your data is collected, used, and stored, and request an accounting of disclosures. To exercise any of these rights, please contact us directly.
Record Retention Policy
Client records are retained for a minimum of six (6) years from the date of last contact, in compliance with Arkansas state regulations. Records are stored securely and disposed of safely when the retention period has ended.
Emergencies and Crisis Support
Our website, email, and contact forms are not monitored 24/7. They are not appropriate for emergencies. If you are in crisis or need immediate help, please contact: 988 – Suicide & Crisis Lifeline or 911 – Emergency Services.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The effective date at the top of this page indicates when the most recent changes were made. Continued use of our website implies acceptance of the current policy.
If you have any questions about this Privacy Policy, please contact:
Logan Hearron LLC
479-208-5296